Frequently Asked Questions
Frequently Asked Questions
At Brightstar, there is no minimum order quantity requirement. Our services can support you to scale from one-off prototypes to medium and large-volume production.
The time for rapid prototyping depends on the complexity of the project and the technology selected. We will provide a detailed timeline before the project starts and review it with you to ensure it meets your expectations.
We have a strict quality control process and an experienced team to ensure the quality of the prototype even under tight time frames.
Brightstar provides instant quotes and lead times for your custom parts. There are two ways to get quotes and DFM feedback from our sales team.
1. Upload one or more 3D CAD files on our Get a Quote page
2. Send one or more 3D CAD files directly to info@bs3Dmodel.com
In most cases, we respond with a quote within 12 business hours of receiving an RFQ. If a quote is delayed, we will notify you as soon as possible.
We have a professional engineering team that can assist you in solving technical problems. We will also communicate with you regularly to ensure that the technical solution meets your business goals. In addition, we provide technical consulting services to help you understand the technical details and provide the best solution to realize your idea.
How much does it cost to make a prototype, the cost of a prototype depends on various factors, including materials, processes, complexity, and quantity, and there is no uniform standard. To get an accurate cost estimate, it is recommended to contact professional prototype manufacturing service providers, who can provide detailed quotes based on your specific needs.
For Brightstar quotes, 3D CAD files in STEP, PrO/ENGINEER (CreO), SolidWorks or STL formats are preferred.
2D CAD drawings with reference dimensions in DWG and PDF formats.
All Brightstar manufacturing processes rely on good 3D CAD solid models.
We ensure that your needs are accurately understood through detailed communication and needs analysis. We will meet with you regularly to ensure that every step in the development process meets your expectations. If the needs change, we will adjust the project plan and consult with you to ensure that the changes are properly handled.
We attach great importance to the protection of our customers' intellectual property rights, and all projects will sign a confidentiality agreement to ensure that your design concepts and trade secrets are protected. With a reputation for handling hundreds of thousands of unique designs over the years, Brightstar always keeps customer information confidential and implements a strict confidentiality management policy in the factory.
If you encounter communication barriers, we will intervene immediately to solve the problem through additional meetings or adjustments to communication strategies.
We will estimate the time and cost before the project starts based on the complexity of the project, the selected technology and historical data, and provide a detailed time and cost estimate. We are committed to avoiding overspending and helping you control your budget through effective project management and cost control measures.